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Requirements #585

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( MileStone-3) Org Structure Automatic Calculations by Customer Type - SOLO, GROUP, DSO

Added by Juan Mancera about 2 months ago. Updated 28 days ago.

Status:
New
Priority:
Normal
Start date:
12/21/2025
Due date:
03/03/2026 (Due in 12 days)
Test Phase:
Unit Test
Severity:
Medium

Description

Automatic Calculations by Customer Type for Org Structures. This way it limits manual input by DentPal User during onboarding. The ability to override will still exist but with this logic the system can establish baseline protocols.

  • We need a way to "RESTORE TO DEFAULT" in the case a DentPal User makes a mistake. The Restore to Default would reset user counts to Automatic Calculations that have been described.
  • See attached Word Document for Protocol
Actions #1

Updated by Juan Mancera about 2 months ago

Actions #2

Updated by Juan Mancera about 2 months ago

NUMBER OF REGIONS

  • Will not be tied to "USER COUNT"
  • During Onboarding - DentPal will ask how many regions are necessary for the Customer.

IMPORTANT

Regions are:

  • arbitrary (customers define them however they want),
  • changeable over time (Customer reorganizes),
  • not reliably tied to headcount/user number,

The default strategy should be:

  • Regions = organizational/permission/reporting construct
  • User limits = driven by clinics and role spans we have confidence in (like 1 COM per 8 clinics, 1 ACOA per 8 RMs)

Practical Approach:

  • Don’t tie Regions to user count.

Regions used for:

  • segmentation (data access),
  • routing (tasks/tickets),
  • reporting (dashboards),
  • optional assignment rules (not user rules).

AUMTECH to verify understanding and dialogue to Occur to ensure understanding and limit mistakes by DentPal or mistakes related to misunderstanding.

Actions #3

Updated by Juan Mancera about 2 months ago

REVISED MATH CALCULATIONS - Company Staff Math Formula had a mistake where ACOA could be left without a Company Staff.

Document Link --->>> https://docs.google.com/document/d/13wtvVu1vOQNlLQwz5_gL_ji4b7YmY7q9/edit?usp=drive_link&ouid=111013928159967401526&rtpof=true&sd=true

Actions #4

Updated by Juan Mancera about 1 month ago

  • File deleted (ORG STRUCTURE USER CALCULATIONS.docx)
Actions #5

Updated by Redmine Admin 29 days ago

  • Subject changed from Org Structure Automatic Calculations by Customer Type - SOLO, GROUP, DSO to ( MileStone-3) Org Structure Automatic Calculations by Customer Type - SOLO, GROUP, DSO
  • Due date set to 03/03/2026
  • Assignee changed from Juan Mancera to RishiKesh Tuniki
Actions #6

Updated by Redmine Admin 28 days ago

  • Project changed from 3 to DentPal Miletone-3
  • Category deleted (Medium)
  • Test Phase set to Unit Test
Actions #7

Updated by Redmine Admin 28 days ago

  • Project changed from DentPal Miletone-3 to 3
Actions #8

Updated by Redmine Admin 28 days ago

  • Project changed from 3 to DentPal Miletone-3
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