Requirements #437
open(Mile Stone-3) How to MANAGE "Scheduled" [Date & Time] Communications
Description
The following are all the issues associated with SCHEDULED COMMUNICATIONS - meaning the communications that a User Schedules to be sent at a later point in time and date. This applies to communications such as Instant Message, Email Campaigns, Appointment Reminder, etc...
The issues are as follows:
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Time is in 24 Hours and does not reflect the Practice Settings of 12 Hours VS 24 Hours
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Scheduled Communications (BOTH EMAIL AND SMS) - How do we manage the SCHEDULED COMMUNICATIONS - Edit, Delete, Add, Remove, etc... Again this applies to MULTIPLE Notification Communications such as Instant Message, Appointment Reminder, Email Campaign, etc...
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We believe that ALL SCHEDULED COMMUNICATIONS should be managed on the same screen. Meaning we are not asking for a separate screen for each of Scheduled Communications. Yes, a new screen will be needed. Email Campaign History can have this functionality and it would be a good functionality but it should only be for Email Campaigns while on that screen. A separate screen should exist to MANAGE all Scheduled Communications including Email Campaign from one Screen and Management Environment.
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Can we COMBINE Item 3 with the following: The Mailbox Tab. This would serve as a MASTER COMMUNICATION LOG with needed filters Incorporated to show "Scheduled Messages". I think through three dot actions we can edit the Scheduled Messages. I think the "MAILBOX TAB" can be improved and one huge improvement is building in the functionality of MANAGEMENT OF SCHEDULED COMMUNICATIONS.
Dev Team and DentPal to discuss.
Video Demonstration Files --->>> https://drive.google.com/drive/folders/1g5vh-BSXlgrcc-64Q-BGdt6_UmSMm4Gm?usp=drive_link
Updated by Redmine Admin 3 months ago
- Tracker changed from Bug to Requirements
- Due date set to 01/15/2026
- Test Phase deleted (
UAT ( User Acceptance Test))
Updated by RishiKesh Tuniki 2 months ago
- Subject changed from How to MANAGE "Scheduled" [Date & Time] Communications to (Mile Stone-4) How to MANAGE "Scheduled" [Date & Time] Communications
Updated by Redmine Admin 29 days ago
- Subject changed from (Mile Stone-4) How to MANAGE "Scheduled" [Date & Time] Communications to (Mile Stone-3) How to MANAGE "Scheduled" [Date & Time] Communications
- Due date changed from 01/15/2026 to 03/03/2026
Updated by Redmine Admin 28 days ago
- Project changed from 3 to DentPal Miletone-3
- Category deleted (
High) - Test Phase set to Unit Test
Updated by RishiKesh Tuniki 15 days ago
- Assignee changed from Juan Mancera to RishiKesh Tuniki
Updated by Juan Mancera 12 days ago
***Yes, lets please make a separate Dashboard for Scheduled Management. We cannot use Mailbox because of Mailbox behavior (it does not show sent messages only received messages). Per meeting on 2/5/2026.