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Requirements #437

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(Mile Stone-3) How to MANAGE "Scheduled" [Date & Time] Communications

Added by Juan Mancera 5 months ago. Updated 25 days ago.

Status:
Resolved
Priority:
High
Assignee:
Start date:
11/22/2025
Due date:
03/03/2026 (47 days late)
Test Phase:
Unit Test
Severity:
High

Description

The following are all the issues associated with SCHEDULED COMMUNICATIONS - meaning the communications that a User Schedules to be sent at a later point in time and date. This applies to communications such as Instant Message, Email Campaigns, Appointment Reminder, etc...

The issues are as follows:

  1. Time is in 24 Hours and does not reflect the Practice Settings of 12 Hours VS 24 Hours

  2. Scheduled Communications (BOTH EMAIL AND SMS) - How do we manage the SCHEDULED COMMUNICATIONS - Edit, Delete, Add, Remove, etc... Again this applies to MULTIPLE Notification Communications such as Instant Message, Appointment Reminder, Email Campaign, etc...

  3. We believe that ALL SCHEDULED COMMUNICATIONS should be managed on the same screen. Meaning we are not asking for a separate screen for each of Scheduled Communications. Yes, a new screen will be needed. Email Campaign History can have this functionality and it would be a good functionality but it should only be for Email Campaigns while on that screen. A separate screen should exist to MANAGE all Scheduled Communications including Email Campaign from one Screen and Management Environment.

  4. Can we COMBINE Item 3 with the following: The Mailbox Tab. This would serve as a MASTER COMMUNICATION LOG with needed filters Incorporated to show "Scheduled Messages". I think through three dot actions we can edit the Scheduled Messages. I think the "MAILBOX TAB" can be improved and one huge improvement is building in the functionality of MANAGEMENT OF SCHEDULED COMMUNICATIONS.

Dev Team and DentPal to discuss.

Video Demonstration Files --->>> https://drive.google.com/drive/folders/1g5vh-BSXlgrcc-64Q-BGdt6_UmSMm4Gm?usp=drive_link

Actions #1

Updated by Redmine Admin 5 months ago

  • Tracker changed from Bug to Requirements
  • Due date set to 01/15/2026
  • Test Phase deleted (UAT ( User Acceptance Test))
Actions #2

Updated by RishiKesh Tuniki 4 months ago

  • Subject changed from How to MANAGE "Scheduled" [Date & Time] Communications to (Mile Stone-4) How to MANAGE "Scheduled" [Date & Time] Communications
Actions #3

Updated by Redmine Admin 3 months ago

  • Subject changed from (Mile Stone-4) How to MANAGE "Scheduled" [Date & Time] Communications to (Mile Stone-3) How to MANAGE "Scheduled" [Date & Time] Communications
  • Due date changed from 01/15/2026 to 03/03/2026
Actions #4

Updated by Redmine Admin 3 months ago

  • Project changed from 3 to DentPal Miletone-3
  • Category deleted (High)
  • Test Phase set to Unit Test
Actions #5

Updated by RishiKesh Tuniki 2 months ago

  • Status changed from New to In Progress
Actions #6

Updated by RishiKesh Tuniki 2 months ago

  • Assignee changed from Juan Mancera to RishiKesh Tuniki
Actions #7

Updated by Juan Mancera 2 months ago

***Yes, lets please make a separate Dashboard for Scheduled Management. We cannot use Mailbox because of Mailbox behavior (it does not show sent messages only received messages). Per meeting on 2/5/2026.

Actions #8

Updated by RishiKesh Tuniki about 1 month ago

  • Assignee changed from RishiKesh Tuniki to Sneha Latha
Actions #9

Updated by Madhu Kampati 25 days ago

  • Status changed from In Progress to Resolved
  • Assignee changed from Sneha Latha to Juan Mancera

Can we COMBINE Item 3 with the following: The Mailbox Tab. This would serve as a MASTER COMMUNICATION LOG with needed filters Incorporated to show "Scheduled Messages". I think through three dot actions we can edit the Scheduled Messages. I think the "MAILBOX TAB" can be improved and one huge improvement is building in the functionality of MANAGEMENT OF SCHEDULED COMMUNICATIONS.

As Agreed in the call a Separate Menu is implemented for Scheduled Communications

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