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Bug #816

open

C1.16>> Request Status Not Updating in Real-Time After Super Admin Approval

Added by Madhu Kampati about 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
High
Assignee:
Madhu Kampati
Start date:
02/21/2026
Due date:
02/21/2026 (57 days late)
% Done:

0%

Estimated time:
Test Phase:
Functional Test
Severity:
Select Severity

Description

Logged in as Company Admin → Navigate to Service Installer → Open My Requests.

Scenario:

Super Admin approves the request.

In My Requests:

The request status does not update immediately.


Status still shows previous state (Requested).

Under Actions, Super Admin comments are visible.

Approved details are visible.

However, the main status label is not updated.

After manually refreshing the page:

Status changes correctly from Requested → Approved.

Files

clipboard-202602201601-cehnb.png (124 KB) clipboard-202602201601-cehnb.png Madhu Kampati, 02/20/2026 05:31 AM
clipboard-202602201601-cehnb.png
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 #2

Updated by RishiKesh Tuniki about 2 months ago

  • Assignee changed from RishiKesh Tuniki to Madhu Kampati
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 #3

Updated by RishiKesh Tuniki about 2 months ago

  • Assignee changed from Madhu Kampati to Swarna B
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 #4

Updated by Swarna B about 2 months ago

  • Due date changed from 02/20/2026 to 02/21/2026
  • Status changed from New to Resolved
  • Assignee changed from Swarna B to Madhu Kampati
  • Start date changed from 02/20/2026 to 02/21/2026

The backend updates the status, but the frontend needs a refresh to show the latest data.

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 #5

Updated by Madhu Kampati about 2 months ago

  • Status changed from Resolved to Closed
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