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Bug #817

open

C1.16>> Search by "Reviewed By" and "Decisioned By" not returning results in Service Installer Management

Added by Bharath Kumar about 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
High
Assignee:
Start date:
02/20/2026
Due date:
02/20/2026 (58 days late)
% Done:

0%

Estimated time:
Test Phase:
Select Test Phase
Severity:
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Description

Description:
In the Service Installer Management module, the search functionality is not working correctly when searching using Reviewed By and Decisioned By fields.

When the user enters a valid name in the search bar for either Reviewed By or Decisioned By, the system does not display any matching records, even though relevant data exists in the system.

This issue makes it difficult to filter and locate records based on reviewer or decision maker.

**Steps to Reproduce:
**
Navigate to Service Installer Management.

Go to the search bar.

Enter a valid name in Reviewed By or Decisioned By field.
Actual Result:
No records are displayed even when matching data exists.

Expected Result:
The system should display all records that match the entered Reviewed By or Decisioned By name.


Files

Updated by Swarna B about 2 months ago

clipboard-202602201709-lvccb.png
clipboard-202602201710-erafw.png
clipboard-202602201711-sf3in.png

Fixed:
1. Records are displayed when matching data exists.

2. No records are displayed when not matching data exists.

Actions #2

Updated by Madhu Kampati about 2 months ago

  • Status changed from Resolved to Closed
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