Bug #820
openC1.16>>Search by "Reviewed By" not returning results for Company Admin in Service Installer
0%
Description
Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.
When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.
This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.
Steps to Reproduce:
Login as Company Admin.
Navigate to Service Installer Management.
Enter a valid name in the Reviewed By search field.
Click on Search.
Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.
When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.
This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.
Steps to Reproduce:
1.Login as Company Admin.
2.Navigate to Service Installer Management.
3.Enter a valid name in the Reviewed By search field.
4.Click on Search.
Actual Result:
System displays "No Installer Requests Found" even though records exist for the entered Reviewed By name.
Expected Result:
The system should display all installer requests that match the entered Reviewed By name for the Company Admin user.
Files
Updated by Madhu Kampati about 2 months ago
Super admin > Search Bar > Reviewed by > Decision by is not working
Updated by Swarna B about 2 months ago
- File clipboard-202602201719-ilgdq.png clipboard-202602201719-ilgdq.png added
- File clipboard-202602201719-yhjld.png clipboard-202602201719-yhjld.png added
- Status changed from New to Resolved
- Assignee changed from Swarna B to Bharath Kumar
Fixed:
1. Records are displayed even when matching data exists.

2. No records are displayed even when not matching data exists.

Updated by Madhu Kampati about 2 months ago
- Status changed from Resolved to Closed