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Bug #820

open

C1.16>>Search by "Reviewed By" not returning results for Company Admin in Service Installer

Added by Bharath Kumar about 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
High
Assignee:
Start date:
02/20/2026
Due date:
02/20/2026 (58 days late)
% Done:

0%

Estimated time:
Test Phase:
Select Test Phase
Severity:
Select Severity

Description

Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.

When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.

This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.

Steps to Reproduce:

Login as Company Admin.

Navigate to Service Installer Management.

Enter a valid name in the Reviewed By search field.

Click on Search.

Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.

When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.

This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.

Steps to Reproduce:

1.Login as Company Admin.

2.Navigate to Service Installer Management.

3.Enter a valid name in the Reviewed By search field.

4.Click on Search.

Actual Result:
System displays "No Installer Requests Found" even though records exist for the entered Reviewed By name.

Expected Result:
The system should display all installer requests that match the entered Reviewed By name for the Company Admin user.


Files

Actions #1

Updated by Madhu Kampati about 2 months ago

Super admin > Search Bar > Reviewed by > Decision by is not working

Updated by Swarna B about 2 months ago

clipboard-202602201719-ilgdq.png
clipboard-202602201719-yhjld.png

Fixed:

1. Records are displayed even when matching data exists.

2. No records are displayed even when not matching data exists.

Actions #3

Updated by Madhu Kampati about 2 months ago

  • Status changed from Resolved to Closed
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