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Bug #820

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C1.16>>Search by "Reviewed By" not returning results for Company Admin in Service Installer

Added by Bharath Kumar about 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
High
Assignee:
Start date:
02/20/2026
Due date:
02/20/2026 (58 days late)
% Done:

0%

Estimated time:
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Severity:
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Description

Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.

When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.

This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.

Steps to Reproduce:

Login as Company Admin.

Navigate to Service Installer Management.

Enter a valid name in the Reviewed By search field.

Click on Search.

Description:
In the Service Installer Management module, when logged in as a Company Admin, the search functionality is not working correctly for the Reviewed By field.

When a valid Reviewed By name (for which installer request data exists) is entered in the search bar, the system displays the message "No Installer Requests Found" instead of showing the corresponding records.

This issue prevents Company Admin users from filtering and accessing installer requests based on the reviewer name.

Steps to Reproduce:

1.Login as Company Admin.

2.Navigate to Service Installer Management.

3.Enter a valid name in the Reviewed By search field.

4.Click on Search.

Actual Result:
System displays "No Installer Requests Found" even though records exist for the entered Reviewed By name.

Expected Result:
The system should display all installer requests that match the entered Reviewed By name for the Company Admin user.


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