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Bug #850
openC1.16>> On-Demand Sync Not Syncing Patients After Saving Customer Key and Developer Key
Start date:
02/27/2026
Due date:
03/02/2026 (48 days late)
% Done:
0%
Estimated time:
Test Phase:
Functional Test
Severity:
Select Severity
Description
Logged in as Company Admin → Attempted On-Demand Sync.
Steps performed:
Entered Customer Key and Developer Key.
Clicked Save successfully.
Navigated to Patient Module.
Current behavior:
Patient Module shows “Loading data”.
Patients are not being synced.
No error message is displayed.
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